Privacy Policy

Last updated: 31 Aug 2025

What we collect

Account info (name, email, phone)
Shipping details (address, contact)
Uploaded model files for the purpose of printing
Order & payment metadata (amounts, status). Payments are processed by Razorpay; we don’t store full card/UPI credentials.
Usage analytics (e.g., Google Analytics) and cookies for session/auth

How we use data

To provide quotes, fulfill orders, process payments, ship products, communicate status, improve our services, and comply with legal obligations.

Sharing

We share data with service providers essential to our operations (e.g., cloud hosting, email, analytics, payment processors, shipping carriers). We do not sell personal data.

Data retention

We retain order and account records for as long as needed for operations, tax, and legal compliance, then securely delete or anonymize.

Security

We use industry-standard measures to protect data. No system is 100% secure; please use strong, unique passwords.

Your choices

Access/update your info via your account or by contacting us
Request deletion of your account where legally permissible
Opt out of non-essential communications

Cookies & analytics

We use cookies for authentication and to remember preferences. We use Google Analytics to understand site usage. You can control cookies in your browser settings.

Third-party links

Our site may contain links to third-party sites. We’re not responsible for their privacy practices.

Updates

We may update this policy. Material changes will be posted here with a new “Last updated” date.